At pantas99, your privacy is more than a legal obligation — it is a responsibility we take to heart. Find out exactly how we collect, use, and protect your personal data.
This Privacy Policy ("Policy") describes how pantas99 ("We", "Platform") collect, use, disclose, and protect your personal information when you use our website at pantas99.ws and all related services, including Sports Betting, Live Casino, slots, e-sports, table games, and all other platform features.
This Policy applies to all users pantas99, whether you are a casual visitor simply browsing our website, a registered member actively betting on the Malaysia Super League, EPL, or badminton tournaments, or anyone interacting with our platform in any capacity.
By using the pantas99, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our platform and contact us to close your account.
pantas99 collects various types of information to provide you with the best possible service. This information falls into two main categories:
A. Information You Provide Directly
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth | Identity verification (KYC) & fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications & important notifications |
| Financial Information | TNG eWallet, GrabPay, DuitNow, FPX account numbers | Deposit & withdrawal processing in RM |
| Login Information | Username, password (hashed) | Account security & access verification |
| Verification Documents | Copy of identity card, bank statements | KYC compliance & anti-money laundering |
B. Automatically Collected Information
pantas99 uses the information collected for the following purposes, all within the limits permitted under PDPA 2010:
We not will use your data to make automated decisions that have a significant negative impact on you without human oversight, except as required for real-time fraud prevention.
pantas99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared with limited third parties only in the following circumstances:
pantas99 invests seriously in data security because we understand that your trust is our most valuable asset. Our security measures include:
pantas99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
We use the following types of cookies:
You can manage and delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the pantas99.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member of pantas99 holds the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format for portability purposes.
You may request to restrict how we process your data under certain circumstances.
To exercise any of the above rights, please contact us by email at support@pantas99.ws stating your full name, account number, and the right you wish to exercise. We will process your request within 21 working days as required under PDPA 2010.
pantas99 is a platform strictly for individuals aged 18 and above. We not intentionally collect personal data from anyone under the age of 18. Should we discover that a child's data has been inadvertently collected, we will take immediate steps to delete the information and close the account in question.
If you are a parent or guardian and believe your underage child has registered an account at pantas99, please contact us immediately at support@pantas99.ws and we will act promptly to resolve the matter.
Platform pantas99 may contain links or integrations with third-party websites or services in certain contexts. This Privacy Policy applies solely to the pantas99 platform and does not cover the privacy practices of any third-party websites.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit separately.
pantas99 retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we will retain your data for the minimum period required by Malaysian law (typically 7 years for financial records) before it is securely deleted or anonymised.
pantas99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other reasons. You will be notified of any material amendments via email or in-platform notification at least 14 days before they take effect. Your continued use of the platform after an amendment takes effect constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or complaints regarding how pantas99 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer (DPO) via:
We value every piece of feedback and are committed to handling all privacy enquiries with the utmost seriousness and professionalism.
Our six concrete commitments to the privacy and data security of every member
Pantas99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We maintain strict internal policies and procedures to ensure every aspect of our data handling meets or exceeds the standards set by Malaysian law.
Every bit of data travelling between your device and pantas99's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks such as Maybank and CIMB. Your data stays secure whether you're making a deposit via TNG eWallet or watching a live football match.
Pantas99 gives you full control over your personal data. Access, correct, download, or delete your data at any time by contacting our team. We process all requests within the timeframes stipulated by the PDPA.
We have never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you — it exists here to enable us to provide you with the best possible service, not to serve as a secondary revenue stream for us.
Pantas99 only collects data that is strictly necessary to deliver our services. We do not request irrelevant information, nor do we retain data longer than required. This "data minimisation" principle is central to our approach to privacy.
The pantas99 Malay-speaking support team is available to address any privacy or data-related queries 24 hours a day, 7 days a week. We believe transparency is the foundation of trust — so we are always open to discussing how we handle your data.
Register your pantas99 account with confidence — your privacy and data security are our top priority. Bet on your favourite sports with complete peace of mind.
For members aged 18 and above only. Please bet responsibly.